Skip to main content

CDE Internship Day 1: What am I Doing?!?

Hello and welcome to the blog of my Center for Digital Engagement through, Ann Arbor Spark and Eastern Michigan University, internship. I'll come up with a different name for all that in future posts, shorter, definitely shorter.

Day 1:
I was assigned to ShopWindow.io along with my partner, Nate. We had our first meeting at Spark East, out in Ypsilanti. Prior to Day 1, I'd met Gavin, CEO of ShopWindow, at TechWalk a week before and it was a great. I was able to introduce myself and get to know what ShopWindow was all about. This was my first time meeting Nate, he was great! We gathered around a conference table and started talks about what type of project we wanted to take on, as part of our internship. After discussing our interests and desires, we settled in and started plotting out our specific plans to accomplish these projects. I was enrolled in the companies various on-line courses, to understand the workings of Shop Window inside and out.



Then we had a chance to shadow Gavin at a trouble shooting/ tutoring session at one of ShopWindow's nearby clients. I had been tasked with be cameraman, to capture the whole meeting for future media uses and Nate took notes to accurately write testimonials,  future blog posts and FAQs. After lunch, we sat in on a conference call with another client, a marketing manager and a tech guy from a different technology company about integrating the ShopWindow technology with a clients specific billing technology.

It was truly a day in the life of a tech start-up in 2019. We witnessed the ups and downs of dealing with incredibly advanced tools in the hands of new users. We were happily welcomed by our new company and great things are ahead!

Comments

  1. Love the pictures you include! Are you going to add a more descript title for these?

    ReplyDelete
    Replies
    1. I appreciate your comment, thanks. I will adjust my titles in the future.

      Delete

Post a Comment

Popular posts from this blog

CDE Internship Day 9: TechStak - Meeting My Partner & New Website Launch

I finally met my partner Jessica Finley. We had a group strategy meeting at Spark Central today. The new TechStak website went live ( click to see the new site ). Nichol took us on a tour of the new design and showed us some new features. Unintentionally, we had an opportunity to troubleshoot the re-design, find small formatting errors and mislabeled sections, noting major, but important. They were able to trim 60 pages of unnecessary site data; dead links, repeated information, ect. Having the team all gathered in one place, I was able to demonstrate my prototype Chatbot to them. Once again, I received great feedback, a little constructive criticism and made some changes right there at the conference table. It was valuable for me to get instant feedback on my 1st Chatbot creation. With one Bot pretty much in the books, I've been  re-focus to Conversational Landing Pages. What are those?!? Drift has the ability to start a Bot conversation in a landing page, video or whitepaper....

CDE Internship Day 11: ShopWindow - Story Design

It took most of my day, but I finally made it to Spark Central to work on my ShopWindow Webinar. Aside from participating in two internships this summer, I also run two additional side businesses. Gotta have a Side-Hustle and mine is fixing/ repairing fitness equipment at a couple of local Cross-Fit Gyms. Trouble starts when all of those schedules collide, causing priority shifts and unintended overlapping of time. I'm still working on these Webinars for ShopWindow and the Re-Birth of QR Codes. Having broken them down from one, massive presentation into 4 targeted and smaller webinars was tricky. What I had created originally was like a musical album to me. I made a bunch of 'songs' that I wanted to be played in that order. Like listening to Pink Floyd's Dark Side of the Moon, in order is so much more engaging and encompassing. To break up the 'songs', they're still good, but not as impactful(IMHO). To split up the Webinar into parts, I had to group all ...

CDE Internship Day 12: TechStak - ChatBot Deployment

As I re-designed the the ChatBot into the proper form (see previous blog post about chatbots), I'm pretty happy to have the Landing Page workflow as a template. Once I'd finished recreating everything, I went to save and it wouldn't save. An error message popped up saying that I couldn't save. Couldn't SAVE?!?! What could I do? I opened a new flow-builder and made the Bot-Bot once again. I must say, i'm getting better at making work-flows for bots! Having re-re-created my Bot-Bot and successfully saved it, I was checking other settings on the Playbooks Page and discovered the tiniest, little "settings" button. The third choice form the top of the dropdown menu said, "clone as a bot"!!! So basically, where I spent half a day, I could have made 3 clicks and gotten the exact same result, way quicker. The lesson here is, Drift has some UI, navigation and labeling issues. That's the thing when utilizing new technology, it's new and I'...